Return Policy

Broadview Immigration Services offers its services on a “block fee” basis that is agreed upon in advance of any services being rendered and formalized with clients through the signing and acknowledging the terms of a written Retainer Agreement.

All initial consultations, such as the one found here, are non-refundable. In circumstances of non-completion of work, as by Broadview Immigration Services withdrawing from or discontinuing the application, the solicitor or client withdrawing services due to a breakdown in the solicitor-client relationship or conflict in the management of, or continuation of the Retainer, any refund in the Retainer will be calculated based on the stage and part of this retainer agreement which has not been completed shall be deducted from a refund.

Any disbursements shall also be deducted from any refund of the Retainer. All fees paid to Broadview Immigration Services, associated with the matter are non-refundable for work completed, and are not dependent upon the outcome of the matter.

Rescheduling Fees
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‍If we receive at least 48 hours cancellation notice via call or email, you are able to reschedule your consultation within 7 days. If you do not reschedule your consultation in 7 days, or if you do not provide us with 48 hours notice of cancellation, you will not be issued a refund. A $75 rescheduling fee will apply if you reschedule your appointment with less than 48 hours’ notice. Our refund policy may change at any time. If we change our policy, we will post the changes on our website.